Privacy Policy

Last updated: September 16, 2026

At Peak Goods we take the protection of your personal information seriously. This Privacy Policy explains what information we collect when you visit or make a purchase at https://getpeakgoods.com, how we use it, and the rights you have over it.

1. Information we collect

  • Identity and contact details: name, email address and phone number.
  • Shipping and billing details: postal address and the information needed to deliver your order.
  • Payment information: payments are processed by secure third-party providers. We never store your full card details.
  • Order information: products purchased, amounts and order history.
  • Device and usage data: IP address, device and browser type, pages visited and cookies (see section 6).

2. How we use your information

  • To process, prepare and deliver your orders, and keep you informed of their status.
  • To handle returns, refunds and customer support.
  • To prevent fraud and keep the store secure.
  • To send marketing communications only if you have opted in. You can unsubscribe at any time using the link in every email.
  • To comply with our legal, tax and accounting obligations.
  • To improve the store and your shopping experience through usage analytics.

3. Who we share your information with

We do not sell your personal information. We only share it with third parties when necessary to provide our service:

  • Shopify Inc., the platform that hosts our store and processes orders. Its privacy policy is available at shopify.com/legal/privacy.
  • Payment providers, to process your transactions securely.
  • Logistics and fulfillment partners, who receive your name, address and phone number in order to ship and deliver your products.
  • Communication and analytics tools, to send order emails and understand how the store is used.
  • Public authorities, when required by law.

Some of these partners may be located outside your country. In those cases we make sure appropriate safeguards are in place to protect your information.

4. Data retention

We keep your information for as long as you have a relationship with us and, afterwards, for the periods required by tax and consumer protection laws. Marketing data is kept until you withdraw your consent.

5. Your rights

You may request access to, correction or deletion of your personal information, object to or restrict its processing, or request a copy of it by emailing support@getpeakgoods.com. If you are a California resident, you also have the right to know what personal information we collect and how it is used, and the right not to be discriminated against for exercising your privacy rights. We respond within the timeframes required by applicable law.

6. Cookies

We use cookies and similar technologies to make the store work (cart, sign-in), remember your preferences and measure how the store is used. You can configure your browser to block or delete cookies, although some features of the store may stop working.

7. Security

We apply technical and organizational measures to protect your information: the store uses SSL encryption on every page, and payments are processed by PCI DSS certified providers.

8. Children

The store is not intended for children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

9. Changes to this policy

We may update this policy to reflect legal changes or changes in our practices. The current version will always be published on this page with its last-updated date.

10. Contact

Data controller: Peak Goods. For any question about your personal information, email support@getpeakgoods.com.